Quality Books

Quality Management & Training (publications) Limited offer a huge range of books, distance learning packages, videos, posters and software that cover all aspects of quality, environment, health & safety and security.  Listed below are only a few from our best selling range.

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Books

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Distance learning

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CD Roms

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Software

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Videos

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Posters

Books

Below are just a few books from QM&T's huge selection of quality books have been especially selected because of their value, currency and practicality. Others include ISO9001:2000 Audit, Customer Satisfaction, British Standards and many more....

Welcome to QM&T's book store.  Further details of each publication can be found by following the QM&T's Book Store link below.  The books listed have been specially selected because of their value, currency and practicality.  All of the authors are well known figures in their field (Quality, Health & Safety, Environmental, Security, Customer Satisfaction, etc.).  Consequently, you have the confidence that QM&T has evaluated these books and they have QM&T's seal of approval.  Not just any book will make it past QM&T's rigorous selection process.

QM&T's Quality Management Book Series

Introduction to Quality
Principles & Practice
Tools & Techniques
Communications & Project Management
Information Technology

Recommended reading for the Chartered Institute of Quality (CQI) Certificate and Diploma

Distance Learning Material

QM&T offer a wide range of distance learning courses and are registered as an Institute of Quality Assurance (IQA) Education Centre.  The distance learning course provide:
bulletTraining in your own time at your own pace.
bulletNationally recognised qualification accredited by the Qualifications Curriculum Authority (QCA) supporting the Government Department for Education & Skills (DfES).
bulletUp to date, clear and easy to understand modules.
bulletImprove your career opportunities, increase your earning potential and build a secure future.

Distance Learning products can be broken down into two groups; Pure Distance Learning (DL) and Open Learning (OP).

  1. Distance Learning (DL)
    1. IQA Distance Learning Fully tutor supported packages that contain assignments to be completed and marked. For example the I.Q.A. DL Packages which means that there are a set number of assignments to be completed by the delegate and marked by the QM&T assigned Tutor.
    2. Auditor Distance Learning (Auditor 2000) Training Probably the best method of "getting up to speed" with the ISO9000:2000 standard.  Modern Quality Assurance Management philosophy is based on the maxim ‘look after the system and the system will look after the product'. System Review and Evaluation is the means by which we look after the system. Many current material control techniques e.g. ‘Just in Time' and purchasing policies depend upon the quality of the supplies. Assessment and evaluation of suppliers is an essential part of many control systems.
  2. Open Learning Packages that do not contain any assignments. However, tutor support is still available. e.g. Customer Satisfaction Package where there is still tutor support but there are no set assignments to be completed.

Software

Quality Management & Training has a comprehensive range of practical, user friendly QA software.  It covers all the needs of  the quality department as well as many other functions.  Traditionally, QA software with this capability and sophistication would cost thousands, whereas QM&T's software costs only hundreds - with no loss of functionality, reliability and quality.   You don't have to take our word for it, talk to our customer.  All of these software packages have now been successfully installed in a number of multinationals and also smaller organisations, ranging from Petro-chemical through food and drug industry to financial and health services.  

The software range includes general packages such as "ISO9000:2000 Quality Manager Database " which will comprehensively cover the needs of most organisations.   However, if you are looking for something more specific (e.g. aerospace, automotive, food & drug, high volume manufacturing or software industry) then a more suitable package could be "ItemQA" which covers quality standards such as AS9100, ISO TS 16949 and GGMP & GGLP.  It also provides quality plans, SPC and risk assessment using FMEA functionality.   More specialist packages such as Risk Assessor, Process flowcharter  and Six sigma are also available.  Follow the links below for more information and downloads.

Video Learning Aids

Vhstape.wmf (3010 bytes)As one of the successful providers of Quality Training it has been noted that organisations would often like to use our training services for all of their personnel. However, logistics, time and cost are sometimes a problem in achieving this objective. To assist in overcoming this problem Quality Management and Training Ltd has produced a series of videos which afford the user the opportunity to learn from Quality lecturers on Quality Assurance.

These videos are intended to be stand alone i.e. do not require the attendance of a lecturer (although there is a workbook associated with some of the videos).

Posters

7 Wastes of Production  

7 Wastes of Production

"What’s the one thing I should remember about Lean manufacturing?" If we could only say one thing, it would be "Understand and eliminate the 7 Wastes of Production." The 7 Wastes are at the root of all unprofitable activity, and all tools of Lean should be focused on getting rid of waste. Build a solid foundation of continuous improvement at your company through the endless pursuit of waste elimination. This colourful poster will build awareness of the 7 Wastes that erode profit, and motivate creativity and action.

Size - 0.55m x 0.71m (21" X 28")

10 Commandments of Improvement  

10 Commandments of Improvement

At QM&T we understand that developing a culture that promotes change is the hardest aspect to of continuous improvement. We have identified the "10 Commandments" or 10 key rules to develop positive attitudes, encourage creativity, and keep the lines of communication open. Don’t let the resistance to change be a pitfall that stalls your improvement efforts. Remembering the 10 Commandments helps keep the right mindset towards improvement.

Size - 0.55m x 0.71m (21" X 28")

Standard Work Road Map  

The 3 Evils Of Meetings

Have you ever wondered why so many meetings seem to be ineffective? Maybe "The 3 Evils of Meetings" are plaguing your company! This poster will humorously remind people how to make meetings productive. Post it up wherever meetings are held and say good-bye to wasted time and hello to productive meetings!

Size - 0.33m x 0.4m (12" X 16")

 

For further information

If you would like further information please contact Edda Saunders at:

Telephone:   + 44 -0 1483 453511
Fax:  + 44 -0 1483 453512

Postal address:

 Quality Management & Training Limited PO Box 172, Guildford, Surrey, GU2 7FN United Kingdom
Electronic mail

Technical Support: help@qmt.co.uk
General Information: Edda Saunders sales@qmt.co.uk

Customer Support: Mary-Clare Bushell tutor@qmt.co.uk

 

 

 

 

 

 

Links

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Quality Management & Training Limited: http://www.qmt.co.uk/  Everything you wanted to know about Quality Management, Books, Distance Learning, Training courses, Software....

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Customer Satisfaction:  http://www.customer-satisfaction.co.uk Our new Customer Satisfaction website which may help you consider, what options you have when evaluating, what your customers think of your organisation and its products and services? - How loyal are your customers? ...

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Poka-Yoke:  http://www.poka-yoke.org.uk Everything you wanted to know about Poke-Yoke and Fool or Mistake Proofing...

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Quality: http://www.quality-uk.com/ Quality always appears to be a moving target, changing in terms of direction and standard, but after all this time of "getting it right" ...

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Quality Books: http://www.quality-books.org.uk/ Quality Management & Training (publications) Limited offer a large selection of books, distance learning packages, videos, posters and software that cover all aspects of quality, environment, health & safety and security...

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Quality Training: http://www.quality-training.org.uk A comprehensive range of Quality Assurance & Management Training courses (At QM&T training centre, Online, Distance Learning, In-company...

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Root Cause Analysis: http://www.root-cause-analysis.co.uk Root cause analysis is a relatively new methodology that is continually evolving. Like most Quality Improvement approaches it is not magic; “there is no silver bullet”...

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Security Management: http://www.security-management-systems.co.uk/ Security refers to the policies, procedures and technical measures used to prevent unauthorised access, alteration, theft and physical damage to information systems by outside hackers as well as employees... 

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Six Sigma:  http://www.6sigma-training.co.uk  or  http://www.sigma-6.co.uk 6F -  Six Sigma is a business strategy as well as a quality improvement technique. It began in the 1980’s at ...

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Process Mapping: http://www.process-mapping.co.uk  Process Mapping and Process Flow Charting are techniques that can be employed to not only provide a visual representation of a procedure but also have the potential to identify significant savings in the way in which the process is organised and performed.  This is particularly so when aligned with Process Cost Modelling... 

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Failure Mode Effects Analysis: http://www.fmea-training.co.uk/ Failure Mode Effects Analysis (FMEA) or to give it its correct title Failure Mode Effects & Criticality Analysis (FMECA) is a logical technique used to identify and eliminate possible causes of failure.

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IQA Diploma:  http://www.iqa-diploma.co.uk  QM&T are an Institute of Quality Assurance (IQA) registered Education Centre.  This together with our team having over fifty years experience of working with the IQA, means that you can buy with confidenceOur IQA experience includes not only setting, markings and assessing IQA examination papers but also writing the standard text books for the courses and articles on Quality Assurance and attending various IQA meeting and committees. 

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Health & Safety:  http://www.health-safety-online.co.uk  QM&T has for over 20 years successfully delivering training support and are please to announce the following products to support your Health & safety initiative.

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Quality Awareness: http://www.quality-awareness.co.uk  Not getting the quality message across?  New starts and even existing employees seem unaware of the quality management system or the importance of quality? 

 

 

 

© Quality Management & Training Limited    Tuesday, 27 February 2007

Please note all material on this web site is copyright Quality Management & Training Limited.  It is available for free use by application to Quality Management & Training Limited.